New Customer Service Telephone Number
888-553-0021
PROOF OF CLAIMS DEADLINE
All POC's must be received by the SDR at the address on the POC form before the deadline to be considered proper and timely filed. Faxed or e-mailed POC's will not be accepted.
POC Form
Notice of Liquidation and POC Instructions
LIQUIDATION NOTICE
Access Insurance Company was placed into liquidation based on a finding of insolvency on March 13, 2018.
All Access Insurance Company policies were cancelled on April 12, 2018, unless they otherwise expired beforehand.
You need to obtain substitute coverage.
Claims will be handled by your state’s insurance guaranty association according to the provisions of its enabling statute. Click on the 'Your State Information' link for information about your state.
IMPORTANT NOTICE TO POLICYHOLDERS OF ACCESS INSURANCE COMPANY
PREMIUM REFUND CHECKS:
Some consumers have questioned the amount of money refunded for the unearned premium on cancelled insurance policies. The refund amount was calculated based on the number of days the policy was in effect before it was cancelled. In addition, Access charged certain policy and related fees when it issued, reinstated, or changed policies, and when payments were made in installments or by credit card. These fees were earned at the time and are not refundable.
The refund checks are issued by state insurance guaranty associations. They cannot re-determine the amount owed because they relied on calculations prepared by Access. The Special Deputy Receiver calculated the amount owed based on the insurance company’s records. We will not be able to re-calculate the refund amount.
Some state guaranty associations have a deductible amount that may also reduce a refund. Insureds who have their refund payment reduced by a guaranty association deductible shall have a deemed claim in the receivership and will not need to file a separate Proof of Claim for that amount.
All insureds should report new claims by calling 888-553-0021.
Insureds with open claims can submit additional documents by e-mailing them to accessclaims@cb-firm.com or faxing them to 470-639-1708.Please include your claim number and contact information in your submission. Policyholders with questions regarding open claims should call 888-553-0021.
Attorneys should continue to mail claims and claim related legal documents to:
Access Insurance Company, in Liquidation
P.O. Box 620430
Atlanta, GA 30362
DO NOT SEND CLAIM OR LAWSUIT DOCUMENTS TO YOUR DEPARTMENT OF INSURANCE OR GUARANTY ASSOCIATION.
Subpoenas for Access Insurance Company records must be served on the registered agent.
CANCELLATION OF INSURANCE POLICIES
All Access policies of insurance were canceled on April 12, 2018.
This notice provides important information regarding the
cancellation of policies, and the handling and payment of claims.
Liquidation Order
On March 13, 2018, Access was placed in liquidation by a district
court in Texas. The court entered an Agreed Order Appointing
Liquidator, Permanent Injunction and Notice of Automatic Stay
(“Liquidation Order”), appointing the Commissioner of Insurance for
the State of Texas as Liquidator of Access. The Liquidator appointed
Cantilo & Bennett, L.L.P. as the Special Deputy Receiver (“SDR”).
Cancellation of Policies
The Liquidation Order cancelled all policies issued by Access. If
you had a policy issued by Access, you will have to obtain replacement
insurance.
Claims
The Property and Casualty Insurance Guaranty Association of your
state is responsible for paying “covered claims” for policyholders
in your state. Contact information for the guaranty association is
posted on the SDR’s web site at www.accessinsurancesdr.com.
If you have a new claim, please call 888-553-0021. Your claim
will be forwarded to the relevant state property and casualty
insurance guaranty association. Claims for premium refunds will also
be handled by the state insurance guaranty associations. Claims
occurring after your policy cancellation date should be reported to
the insurance company that issued your replacement insurance policy.
Other Information
Additional information regarding the liquidation of Access is
available on the SDR’s web site at: www.accessinsurancesdr.com.
AVISO IMPORTANTE PARA LOS ASEGURADOS DE ACCESS INSURANCE COMPANY
CANCELACIÓN DE PÓLIZAS DE SEGUROS
Usted está recibiendo este Aviso porque usted es un asegurado actual
o anterior de Access Insurance Company (“Access”). Su póliza de
seguro con Access se cancelará a más tarde el día 12 del mes de
abril del año 2018. Este Aviso contiene información importante en
respecto a la cancelación de pólizas, y el manejo y pago de
reclamos.
Orden de Liquidación
En el día 13 del mes de marzo del año 2018, Access fue puesto en
liquidación por una corte de distrito en el estado de Texas. La
Corte ingresó una Orden de Designación de un Liquidador, Mandamiento
Permanente y Notificación de Suspensión Automática (“Orden de
Liquidación”), nombrando el comisionado del estado de Texas como
Liquidador de Texas. El Liquidador de Texas nombró a Cantilo &
Bennett, L.L.P. como el Diputado Especial Receptor (“SDR”)
Cancelación de Pólizas
La Orden de Liquidación cancela todas las pólizas emitidas por
Access. Si usted tiene una póliza de Access, usted necesitará
obtener un seguro de reemplazo.
La asociación de garantía de seguros de propiedad y accidentes de su estado es responsable de pagar los “reclamos cubiertos” de los asegurados en ese estado. La información de contacto de la asociación de garantía se publica en el sitio web del SDR www.accessinsurancesdr.com.
Si usted tiene un reclamo nuevo, por favor someter su
reclamo llamando a 888-553-0021. Su
reclamo será enviado a la asociación de garantía de seguros de
propiedad y accidentes del estado relevante. Reclamos por reembolsos
de primas también serán manejados por la asociación de garantía de
seguros de su estado. Reclamos ocurriendo después de la fecha de
cancelación de su póliza deben de ser reportados a la compañía de
seguros que emitió su póliza de seguro de reemplazo.
Otra Información
Información adicional en respecto a la Liquidación de Access está disponible en el sitio web del SDR www.accessinsurancesdr.com.
Special Deputy Receiver
Cantilo & Bennett, L.L.P.
11401 Century Oaks Terrace
Suite 300
Austin, Texas 78758
Telephone: 512.478.6000
Fax: 512.404.6550